Shipping policy

SHIPPING POLICY

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At Tajwale, we proudly offer FREE shipping across Pakistan.

1. Shipping Coverage

We deliver nationwide within Pakistan through trusted courier partners.

2. Order Processing Time

Orders are processed within 1–2 working days.
Orders placed on weekends or public holidays are processed the next working day.

3. Delivery Time

Major cities: 2–4 working days
Remote areas: 3–6 working days

Delivery times may vary during sales, peak seasons, or due to unforeseen circumstances.

4. Order Tracking

Once your order is shipped, you will receive a confirmation message with tracking details (if available).

5. Delivery Issues

If your order is delayed or not delivered within the expected time, please contact us:

📧 Tajwaleofficial@gmail.com
📞 03071114558

FAQ's

Yes, our jewelry is crafted with quality materials and designed for regular use. However, proper care will help maintain its shine and longevity.

Our jewelry is made to maintain its appearance with proper care. To extend its lifespan, avoid direct contact with water, perfumes, lotions, and harsh chemicals.

Store your jewelry in a dry place, preferably in its original packaging or a jewelry box. Clean it gently with a soft cloth after use and avoid exposure to moisture and chemicals.

We offer a 15-day return and exchange policy. Products must be unused, undamaged, and returned in their original packaging.

Yes, if you receive an incorrect or damaged item, please contact our customer support team within 15 days of delivery, and we will assist you with the exchange process.

Product pages include size details and measurements where applicable. If you need additional guidance, our customer support team will be happy to help

Orders are typically delivered within 3–7 working days across Pakistan. Delivery times may vary depending on your location.

Yes, once your order has been shipped, you will receive tracking details so you can follow your package until delivery.

If the return is due to a mistake on our part or a defective product, we will cover the return shipping costs. Otherwise, return shipping charges may apply.

We strive to display our products as accurately as possible. However, slight variations in color, size, or appearance may occur due to lighting, screen settings, and handcrafted details.

Yes, we use secure payment methods and take appropriate measures to protect your personal and payment information.

You can reach us through our Contact Us page, email, or WhatsApp. Our support team is available to assist you with orders, products, returns, and general inquiries.

Handle with care. Store in a cool, dry place away from direct sunlight.

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Shipping policy

SHIPPING POLICY

1. Shipping Coverage

2. Order Processing Time

3. Delivery Time

4. Order Tracking

5. Delivery Issues

FAQ's

Shipping policy

SHIPPING POLICY

1. Shipping Coverage

2. Order Processing Time

3. Delivery Time

4. Order Tracking

5. Delivery Issues

FAQ's

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